Daniella Renee Grado

214.907.5196

Daniella.grado@yahoo.com

Addison, TX

Administrative professional eager to leverage experience and office & project management to

secure an Administrative / Project Manager Position. Highly organized, efficient and skilled in a

variety of office & corporate support tasks, including:

• Office Organization &

Administration

• Records & Database Management

• General Bookkeeping (A/P & A/R)

• Telephone & Front Office

• Reception

• Spreadsheets & Reports

• Scheduling & Calendaring

Education

• 2003 – 2006 Odessa High School Odessa, TX

o Diploma

• 2006-2007 Odessa College Odessa, TX

o Completion of some Basic Courses

Languages

• English

• Spanish as a second language

Experience

Fujitec America, Inc.

Operations Assistant – Dallas Branch Office

April 2015 – Present

• Administrative support to Branch, Sales, Operations, Service & Modernization Managers.

• Project Coordination for Elevator Modernizations & Repairs

• Assist sales with contract submittals to Building Owners or Generals Contractors

• Provide progress review to Modernization Manager weekly

• Prepare all job summary & tracking to Manager.

• Coordinated directly with contractors on all ongoing Elevator Modernizations

• Issuing & tracking purchase orders to all vendors

• Scheduling and preparation of equipment installation

• Online part ordering, vendor account management

• All Modernization AIA invoices, billing monthly, weekly

• Worked closely with Sales & Customers to insure success on both financial and customer

prospective

• Optimizing change order opportunities

• All modernization payroll entry & tracking

• Modernization crew safety meetings & PPE issuance

• Day to Day Repair Operations & Coordination

• Meeting & Event Planning

• Filing & Data Entry

• Project Management

• Financial Tracking

• Projections / Revenue /

• Profit Margins

• Ordering all parts for maintenance & billable Elevator repairs

• Providing support to Field Employees

• Determining priority of elevator repairs

• Adapting to Customers schedule for down elevators & repairs

• Team with Sales to develop profitability for jobs

• All Repair, Service billable invoicing

• Participate & Prepare repair budget, tracking profit margins for financial success

• Respond to all customer questions, emails, phone calls through duration of repairs

• Establish and strengthen business relationships with owners, property managers, building

engineers

• Payroll entry & approval weekly

• Dispatch to Repair & Service mechanics

• Elevator maintenance dispatch ticket system

• Accounts Payable coding to Modernization & Repair line of business

ThyssenKrupp Elevator Americas

District Repair Coordinator – Addison District Office

July 2012 – April 2015

• Elevator Repair Coordination of 12 remote branches – TX, OK, MO

• Ability to effectively communicate with all levels of management

• Works daily with the sales team on any necessary requests or needs

• Works daily with Operations / Superintendents with coordination of repairs

• Scheduling Repair Crews

• Exploring opportunities to add value to job accomplishments

• Assists in fulfilling customer and sales rep requests

• Liaison between Sales Team & Operations Team to streamline all repair job communications

• Maintains customer database and generates internal database information

• Tracks, collates, and maintains inventory of sales materials

• Observing & tracking all labor and materials costs on repairs

• Prepares reports by collecting, analyzing, and summarizing sales data

• Supports sales staff by extracting sales data

• Prepares meeting presentations weekly using PowerPoint and Excel

• All Repair invoicing & closing reports – Weekly, Monthly

• Reviews bookings and contract packages providing necessary documentation prior to submittal

Office Manager – DFW Airport, Terminal D

April 2012 – July 2012

• Provide administrative and executive support within busy office.

• Dispatch for all Terminal D trouble calls – Elevator Maintenance

• Ticket / Task assignment & Approvals

• Payroll Approval & Balance weekly

• Daily compilation of Work Summary to DFW Airport Officials

• Purchasing – Maintaining Purchase Order Computer / Paper log

• Approving all Purchases made on Business Credit Cards, Expense Reconcile

• Accounts Payable & Coding

• Accounts Receivables – Creating Invoices

• Human Resources – Hiring & Termination Paperwork

• New Hire training orientation / HR Management

• Supervision of all parts stock

• Purchasing all parts / supplies & maintain inventory

• Management of all safety supplies and PPE

Basic Energy Services – Midland, TX

Staff Administrator – Office Manager

Midland Machine Shop – Down Hole Services

June 2011 – March 2012

• Provide administrative and executive support within busy office.

• Direct Assistant to Manager

• Knowledge of Oil & Gas vocabulary (Down Hole Fishing & Well Servicing)

• Sustaining Schedule & Calendar of Manager & Full Staff

• Answer Multi-line phones

• Extensive Customer Relations; Sales

• Bilingual individual in helping both Field & Administrative employees

• Extensive knowledge in Microsoft Office & 10 key (Word, Excel, Power Point, Access, Publisher,

Outlook Email)

• Accounts Payable & Coding

• Accounts Receivables – Creating Invoices

• Purchasing – Maintaining Purchase Order Computer / Paper log

• Approving all Purchases made on Business Credit Cards, Expense Reconcile

• Administrative duties including timesheet entry, and approval for Salary & Hourly Employees

• Human resources – Hiring & Termination Paperwork

• New Hire training orientation / HR Management

• Managing all local companies’ accounts, and being on familiar terms with

• Scheduling of any meeting in office and outside office gatherings

• Main office key holder

• Maintaining various basic filing systems

• Experience in SAP

• Being a vital employee in gaining API / ISO 9000 Certification

Exline, Inc. —Odessa, TX

Administrative Assistant

July 2009 – January 2011

• Provide administrative and executive support within busy office.

• Answer Multi-line phones

• Basic Reception duties, Customer Service

• Extensive knowledge in Microsoft Office & 10 key (Word, Excel, Power Point, Access, Publisher,

Outlook Email)

• Accounting clerk tasks including Accounts payables, and coding

• Administrative duties including timesheet entry, and approval for field crews

• Staffing of field employee crews

• Creating Work Scope / Travel details for Crews & Project Managers

• New Hire training orientation / HR Management

• Management of all safety supplies and PPE

• Hotel booking, and credit applications for hotels for field crews

• Managing all local companies’ accounts, and being on familiar terms with

• Scheduling of any meeting in office and outside office gatherings

• Main office key holder

• Maintaining various basic filing systems

Any Seasons Travel — Odessa, TX

Travel Agent /Administrative Assistant

September 2006 – January 2011

• Answer Multi-Line phones

• Managing of multiple clients and records.

• Working one on one with clientele

• Sold and serviced accounts in fast paced environment

• Las Vegas Travel Agent Certified

• Certified Disney World Agent

• Extensive knowledge in Microsoft Office (Word, Excel, PowerPoint, Access)

• Attended to all walk in clients

• Main person to attend with Spanish Speaking clients.

• Some accounting; including balancing daily invoices

Energi Personnel – Odessa, TX

Front Desk Reception/ Recruiter

June 2006 – September 2006

• Assistant to Personnel Manager

• Answered multi-line phones

• Attended to making employee interviews

• Basic interviewing of prospects

• Updating files daily

• Payroll assistant

• Support and training to secretarial staff and new associates

References:

Andrea Gatewood

ThyssenKrupp Elevator

Dallas Downtown – Service Administrator

Andrea.gatewood@thyssenkrupp.com

501.563.3139

Jodie Swafford

UrTime2Travel Travel Agency

Travel Agent – Owner

jodieswafford@yahoo.com

432.559.6093

Nick Cook

Advance Energy Equipment, LLC.

Warehouse Manager

Nick.cook87@gmail.com

432.438.5337